Privacy Policy
Last updated: March 27, 2026
GatinApp helps people discover events and activities in Gatineau and the Outaouais region. This Privacy Policy explains what information we collect, how we use it, when we may share it, how long we keep it, and the choices available to you.
1. Information We Collect
We may collect the following information when you use GatinApp:
- Account information, such as your username and email address.
- Notification information, such as your device push notification token, if you enable notifications on your device.
- Basic technical and security information, such as logs necessary to operate, protect, and troubleshoot the app and related services.
We do not collect more personal information than is reasonably necessary to provide the app and its core features.
2. How We Use Your Information
We use the information we collect to:
- Create, authenticate, and maintain your account.
- Help you sign in and manage your profile.
- Send notifications and alerts if you choose to receive them.
- Maintain the reliability, security, and performance of the app.
- Respond to support requests, including account or data deletion requests.
- Comply with legal obligations and enforce our terms, where applicable.
3. Notifications
If you enable notifications, your device or platform may generate a push notification token that allows GatinApp to send notifications to your device. You can turn notifications off at any time in the app, where available, or in your device settings.
4. When We Share Information
We do not sell your personal information. We do not share your personal information with third parties for their own advertising or marketing purposes.
We may share limited information only in the following circumstances:
- Service providers: with vendors or infrastructure providers that help us operate the app, such as hosting, authentication, notification delivery, and technical support services, under appropriate confidentiality and data protection obligations.
- Legal reasons: if required to comply with applicable law, regulation, legal process, or a valid governmental request.
- Protection of rights and safety: when reasonably necessary to protect our users, our services, or our legal rights.
- Business transfer: in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, subject to applicable law.
5. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the app, maintain security, comply with legal obligations, resolve disputes, and enforce our agreements.
If you request deletion of your account, we will use reasonable efforts to delete or anonymize your personal information within a reasonable period, unless we need to retain certain information for legal, security, fraud-prevention, or legitimate business recordkeeping purposes.
6. Account Deletion and Your Choices
You may request deletion of your account and related personal information by contacting us at pstoica@gatinapp.com.
We may take reasonable steps to verify your request before processing it. Some information may be retained as required or permitted by law, or as reasonably necessary for security, fraud prevention, or compliance purposes.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
GatinApp is not directed to children under the age at which parental consent is required under applicable law, and we do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us improperly, please contact us and we will review the matter.
9. Third-Party Services and Links
The app may rely on third-party services or may contain links to third-party websites, services, or event sources. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing information to them.
10. International Processing
Depending on the services used to operate GatinApp, your information may be processed or stored in jurisdictions other than the one in which you live. Where applicable, we take reasonable steps to ensure appropriate protections are in place for such processing.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the app, on our website, or by other appropriate means. The updated version will be indicated by the "Last updated" date at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy or would like to request account or data deletion, you can contact us at pstoica@gatinapp.com.